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Cognitive Access in Access and Inclusion
Oct 23rd 19

Is your venue confusing to navigate? Does your ordering system need lots of explaining before it makes sense to customers? Key points: Treat all customers equally and with respectBe patient when ...

Easy english
Intellectual disability
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Auditory Access in Access and Inclusion
Oct 23rd 19

How noisy is your restaurant? Can your customers hear each other over the din of the dining room? Key points A noisy restaurant makes it harder for everyone to communicate, not just people with ...

Asl
Auslan
Deaf
Hearing impairment
Sign language
Sound dampening
Tourists
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Visual Access in Access and Inclusion
Oct 23rd 19

Do you ever trip over furniture when closing up your venue in the dead of the night? How often do you see diners shining their phone flashlights at the menu? Key points: Make sure your menu is on your ...

Blind
Guide dog
White cane
Fork and Knife
Universal Design in Meta
Oct 22nd 19

What is Universal Design? Universal Design is the concept of creating an environment or experience that can be accessed and enjoyed by all people who want to use it. It is a fundamental condition of ...

A bowl of steaming hot ramen, a plate of crunchy tonkotsu pork, and a glass full of cold sweetened milk tea
Online Presence in Resources and Checklists
Oct 22nd 19

Your online presence is how new customers find you. It is also how they gather information about your food and service to help them decide where they want to go for dinner. If you have a great online ...

A bowl of steaming hot ramen, a plate of crunchy tonkotsu pork, and a glass full of cold sweetened milk tea
Best Practice Toilets in Resources and Checklists
Oct 22nd 19

What goes in must come out. A business focused on feeding and hydrating people must of course provide facilities for the human processes that follow. Disabled toilets are an important accessibility ...

A bowl of steaming hot ramen, a plate of crunchy tonkotsu pork, and a glass full of cold sweetened milk tea
Best Practice Menus in Resources and Checklists
Oct 22nd 19

What is a food and drink service business without a menu of offerings? Printed menu Use large-print font. Provide an additional large format option for people with low vision using a minimum font size ...

A matcha latte with a bunny drawn in foam
Sensory Access in Access and Inclusion
Oct 22nd 19

Does your venue feel like a constant head-banging nightclub? That's great if it genuinely is a nightclub, but what if you were trying to create a serene oasis for a chill coffee? Key points Turn down ...

Autism
Sensory
Sound dampening
Tinnitus
Triggers
A matcha latte with a bunny drawn in foam
Mobility Access in Access and Inclusion
Oct 22nd 19

Can you walk around your venue without bumping into tables and chairs? How much pain will you be in if you try to enter your restaurant after a serious leg day at the gym? Key points Making it easy to ...

Cane
Ramp
Scooter
Wheelchair
White cane